SOC 2 Certification in Progress

Built on trust.
Committed to security.

WiseAthena is currently undergoing SOC 2 Type II certification, with the goal of completing the audit with an independent, accredited firm. Our security, availability and confidentiality controls are reviewed on an ongoing basis, governed by our Risk Committee, to ensure our customers' data is protected at all times.

Trust service criteria covered

Security

The system is protected against unauthorized access — both physical and logical — through access controls, encryption and continuous monitoring.

Availability

The platform operates in line with agreed service levels, with proactive infrastructure monitoring and incident recovery procedures.

Confidentiality

Information designated as confidential — including customer data — is protected through least-privilege access policies.

Our security programme

  • Periodic control assessment by an independent, accredited audit firm.
  • Continuous control evaluation — not a point-in-time snapshot — based on risk management and ongoing improvement.
  • Scope: WiseAthena analytics platform and supporting systems (infrastructure, logical access, operations, change management).
  • Findings are managed and remediated under the oversight of the Risk Committee through regular reviews.

Request the SOC 2 report

You can request the SOC 2 report now. We will send it to you as soon as it is available, under a non-disclosure agreement (NDA).

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Public documentation

Business Continuity Executive Overview

Recovery objectives, plan activation and client communication commitments.

Information Security Overview

Governance, key controls and SOC 2 Trust Services Criteria alignment.

Data Protection Executive Summary

How client and workforce data is handled, protected and retained.

Security questions? Contact our team at